Privacy Policy
Effective Date: 2025
This Privacy Policy describes how we collect, use and protect your personal information. We are committed to protecting your privacy and ensuring your data is secure.

Who we are

Suggested text: Our website address is: https://family-live.top.

  1. Information We Collect
    When you visit our website or make a purchase, we may collect the following information:
    Personal information: name, email, phone number, shipping address, etc.
    Payment information: your payment details (all payment information is processed by a third-party payment platform, and we do not store your credit card information).
    Device information: IP address, browser type, device type, and access time, etc.
    Shopping behavior: including browsing history, purchase history, and preferences.
  2. How We Use Your Information
    The information we collect is used for the following purposes:
    Process your order and provide logistics and delivery services.
    Provide customer support and after-sales service.
    Send promotional information, special offers, and the latest news (you can unsubscribe at any time).
    Improve the website experience and optimize product recommendations.
    Ensure website security and prevent fraud and illegal activities.
  3. How we protect your information
    We use industry-standard security measures to protect your personal information, including:

Data encryption: Use SSL technology to protect your data transmission.

Access control: Limit access to personal data to authorized personnel only.

Secure storage: Your data is stored on secure servers and subject to regular security reviews.

  1. Sharing and disclosure
    We will not sell or rent your personal information to any third party. However, we may share your data in the following circumstances:

Logistics partners: For order delivery and tracking.

Payment platforms: For processing your payment.

Legal requirements: We may need to provide your data to law enforcement agencies where required by law.

  1. Your rights
    You have the right to:

Access, modify or delete your personal information.

Opt out of marketing emails or text messages.

Request us to delete your account data (except for stored information required by law).

  1. Cookies and tracking technologies
    We use cookies and similar technologies to:

Remember your shopping preferences and login status.

Analyze website traffic and optimize user experience.

Provide personalized advertising (you can manage cookies in your browser settings).

Updates to the Privacy Policy
We may update this policy from time to time, and the updated content will be posted on this page. Please check regularly for the latest information.

Privacy protection for minors
This website is only for users aged 18 and above. If we find that a minor has provided personal information, we will delete the relevant data immediately.